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Privacy Policy for Zhongfei
Effective Date: 8/1/2025
Thank you for choosing Zhongfei, an e-commerce web application based in Accra, Ghana. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we collect from you when you use our services.
1. Information We Collect
1.1 Personal Information
When you create an account, place an order, or interact with our services, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (credit/debit card details, etc.)
1.2 Non-Personal Information
We may also collect non-personal information that does not identify you individually, such as:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on the site, etc.)
- Cookies and tracking technologies
2. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and account
- To improve our website and services
- To personalize your shopping experience
- To send promotional emails and newsletters (you can opt out at any time)
- To comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers and partners who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)
- To comply with legal requirements or respond to legal requests
- To protect our rights, privacy, safety, or property, or that of others
4. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Withdraw consent to our processing of your information
To exercise these rights, please contact us using the information provided below.
6. Cookies
Zhongfei uses cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and improve our services. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Zhongfei
Adabraka, Accra, Ghana
Phone: +233 (0)302 905 649
Fax: +233 (0)302 937 574
Thank you for trusting Zhongfei with your personal information. We are committed to protecting your privacy and providing you with a safe shopping experience.